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SHIPPING

Drop off or ship your samples to the Stylepix Receiving Office in Downtown Los Angeles (308 East 9th Street, #211, Los Angeles, CA 90015).

Return Shipping

Choose a return shipping method when you place your order:

1. Pick up your samples from the Stylepix Receiving Office in Downtown Los Angeles (308 East 9th Street, Los Angeles, CA 90015).

or

2. Select and prepay a shipping method, choose from local courier or USPS

Turnaround time

Please allow 7 business days for delivery of your images. Order turnaround time is calculated from 9:00am on the business day after we receive your samples and payment.

3 day rush and 24 hour rush available. See pricing for more information.

Cancellation Policy

You can cancel your order at any time before we receive your payment.

If you cancel your order within 24 hours after we receive your payment, we will refund your payment and charge a $250 cancellation fee. 

Unfortunately, after 24 hours after we have received your payment and started shooting, you cannot cancel your order.

REFUNDS

Unfortunately, we do not provide a refund after the work has been completed, but we’ll try to do as much as we can to create pictures that you will like. 

Get more information in the section: What if I would like to re-shoot an image?

WHAT TYPES OF PRODUCTS DO YOU SHOOT?

We shoot studio images of Apparel (Ghost mannequin or Flat shots), Shoes, Bags (up to 15’x15’x15’), and different types of Accessories (up to 15’x15’x15’) on white, grey, black and transparent background. Maximum product weight is 15 lbs. per item.

HOW DO I PAY?

When we receive your products, we will send you a payment link. We accept PayPal and all major Credit / Debit cards.

When do i pay?

Payment is required before your shoot begins.

HOW are MY IMAGES DELIVERED?

Your images are shared through a secure gallery. We will email you a link to your gallery when your images are ready to download.

What if I would like to re-shoot an image?

If we’ve made a mistake, we’ll re-shoot or edit the images to make them perfect, for no additional fee.

If you want to re-shoot the products due to a mistake that you have made in the Order Form or for other reasons, you may have to pay an additional fee. Please email us at info@stylepix.com.

Re-shoot requests are accepted by email within 2 business days from the time the order was completed. After a period of 2 business days we will send your products back to you.

Get more information in the section: Shipping.


QUESTIONS?

Send an email to hello@stylepix.com or fill out a Contact Form.

We typically reply within a few hours.